Shipping Policy

At IRONHAUL, we aim to provide a seamless and cost-effective shipping experience for our customers. Here’s what you need to know about our shipping policy:

Free Shipping Across Most of Canada

We are pleased to offer free shipping to most regions in Canada. However, there are exceptions for certain orders based on product size and delivery location.

Oversized Products or Remote Locations

  • For products with exceptionally large dimensions or weight, additional shipping fees may apply.
  • Orders destined for remote or hard-to-reach areas may also incur extra shipping costs or be subject to cancellation.

Communication Before Order Cancellation

If your order falls into one of the above categories, we will contact you before making any decisions. Together, we will review the options, including the potential additional shipping fees or alternative solutions.

At this time, we cannot deliver to all P.O. boxes. Please enter your postal code into the Estimated Shipping Fee section of our website to confirm if your address is eligible for Ship to Home (STH) delivery.

Please note that we cannot ship orders to all P.O. boxes. Confirm if your address is eligible for STH by entering your postal code into the Estimated Shipping Fee section of our website.

Unavailable Items for Home Delivery

Some items available for purchase in-store or online for Pick Up at Store may not be eligible for home delivery due to their size, weight, or specific characteristics such as temperature control requirements (for heat or cold sensitive products) or if they are classified as dangerous or hazardous goods (flammable, corrosive, combustible, etc.).

Partial Deliveries

If your order contains multiple items, they may be delivered across multiple shipments. We will send a shipping confirmation email for each shipment, so you'll know exactly what to expect and when to expect it.

Your understanding is appreciated, and we thank you for choosing Iron Haul.

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* The interpretation and application of this return policy are at the sole discretion of Iron Haul. We reserve the right to refuse a return or exchange if the conditions of our policy are not met. We appreciate your understanding and thank you for choosing Iron Haul.