Return Policy

At Iron Haul, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.

If you need assistant, please contact ironhaul.inc@gmail.com

 

You may return or exchange most items under the following conditions:

  1. Regular Returns: Unopened items in original packaging can be returned with a receipt within 30 days of purchase for a refund to the original method of payment or for an exchange.
  2. Damaged or Opened Items: Items that are opened, damaged, and/or not in resalable condition may not be eligible for a refund or exchange.
  3. Installed Items: Products that have been installed are not eligible for return or exchange.

 

Please note, there are some exceptions to our return policy:

  1. No Receipt: Returns, exchanges, or warranties on an item without a receipt may not be accepted.
  2. Defective Items: A defective item is subject to the manufacturer's warranty and will be repaired or replaced.

 

There are also certain products that are non-refundable and non-exchangeable. These include:

  • Gift Cards
  • Products cut to length or modified
  • Clearance or final sale merchandise

 

Additional details on these policies are available in store at our Customer Service desk.

​​Please note that for any returns, customers are responsible for covering the return shipping costs.

Where to Return or Exchange Products

You can return or exchange products at any of our stores within 30 days of purchase. 

* The interpretation and application of this return policy are at the sole discretion of Ironhaul. We reserve the right to refuse a return or exchange if the conditions of our policy are not met. We appreciate your understanding and thank you for choosing Ironhaul.